QuickBooks Error 15102 while updating Payroll in QuickBooks
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Have you struck with the situation when downloading a payroll or QuickBooks update and receive the following error message, QuickBooks Error 15102: Failed to reset update? This error is caused by windows system files damage. There can be several reasons which may leads to system file errors like an incomplete installation, incomplete un-installation or improper deletion of hardware or application. follow the given below steps to resolve your issue.
Steps to resolve QuickBooks Error 15102
1) The very first thing to do is to switch over to Single-User Mode from multi-user mode. As mentioned above, this is the major reason behind QuickBooks Error 15102.
2) Ensuring the mapped file is correctly located. Here is how you can find-
Open the Product Information window by pressing- CTRL+1. Here, find the mapped location map. Type- [x]:\ [folder name]\[data file name]
Select help and update QuickBooks
Click on the Options tab to ensure the information on Download Location is right
The drive in Download location should be the same as appears in the Product Information Window. Make sure the Shared Download is set to Yes
Check if the directory in Download Location is in the same as QuickBooks Desktop installation directory.
Change the location if incorrect and click on the Save option
Get Support for QuickBooks Error 15102
In case, if all the above steps fail to assist you in downloading the payroll and update the software due to QuickBooks Error 15102. You can connect with QuickBooks Desktop Support team by connecting to the expert team, you will get real-time support to resolve Error Code 15102 in QuickBooks.
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Last Update : Mar 18, 2020
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