Restore a user that has a user name conflict (Computers - Software)

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Item ID 131716238 in Category: Computers - Software

Restore a user that has a user name conflict


When you delete a user account, create a new user account with the same user name (either for the same user or another user with a similar name), and then try to restore the deleted account, you create a user name conflict.

Replace the active user account with the one you’re restoring to fix this. Alternatively, assign a separate user name to the account you’re restoring so that no two accounts have the same user name. The steps are as follows.

In the admin center, go to the Users >> Deleted users page.
On the Deleted users page, select the names of the users that you want to restore, and then select Restore. Note:- If two or more users fail to be restored, an error message advises you that the restore operation failed for some users. View the log to see which users were not restored, and then restore the failed accounts one at a time.
Follow the prompts to set the password and select Restore.
A message pops up that says there was a problem restoring the account.
Do one of the following:
Cancel the restore and rename the currently active user. Then attempt the restore again.
OR, type a new primary email address for the user and select Restore.
Review the results, and then select Close.


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Last Update : Dec 28, 2021 10:41 AM
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Item  Owner  : Michael
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2022-05-29 (0.392 sec)