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VCCs Vs GCCs: Decoding These Models For Mid-Size Companies

Global Capability Centers (GCCs) are excellent drivers of growth, cost reduction, and operational efficiency. This is primarily why GCCs have gained immense traction in the modern business landscape, especially for mid-market enterprises seeking to optimize operations.

A Global Capability Center is an extension of the parent company, established in a specific location (offshore or nearshore) to take advantage of local resources (specialized talent, cost arbitrage, and market access). GCCs strategically use these resources to consolidate business-critical areas like back-office operations, corporate business support, contact centers, and IT services (software development, maintenance, remote infrastructure support, etc).

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Last Update : May 23, 2024 5:35 AM
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Item  Owner  : Susan Joy
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Contact Phone: 040 8676 6338

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