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Item ID 132924975 in Category: Computers - Software
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SanCCS Cloud Hosted Call Center Software | |
SanCCS is a comprehensive cloud-hosted call center solution designed to streamline inbound and outbound communications. Featuring intelligent call routing, powerful IVR systems, predictive dialing, and omnichannel support—including voice, chat, email, SMS, and social media—SanCCS enables businesses to deliver seamless customer service experiences. The software integrates with over 20 popular CRMs such as Zoho, Freshdesk, Microsoft Dynamics, and Zendesk for enhanced agent productivity and personalized service. Managers gain real-time insights with live monitoring, agent productivity dashboards, speech analytics, and detailed reports to optimize call center performance. SanCCS support teams ensure fast, reliable help with 24/7 availability, and its scalable cloud architecture adapts to growing business needs without downtime or infrastructure burdens. SanCCS prioritizes security with ISO certification, data encryption, role-based access, and compliance with privacy regulations to protect customer data. The solution is ideal for industries like healthcare, finance, e-commerce, and more. Key Features: • Multi-mode dialing: progressive, predictive, manual, preview • Dynamic call allocation based on agent availability and skills • Integration with click-to-call website buttons and external CRMs • Omnichannel communication: WhatsApp, Viber, Facebook, email, SMS, video calls • Real-time call monitoring and agent scoring • Automated callbacks and campaign management • Scalable cloud hosting for instant growth • Extensive training and dedicated support teams Location: India (Global Client Base) Email: sales@sansoftwares.com Phone: +91 9999-121-735, +0124-4310736 Business Hours: 24/7 support available  | |
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| Target State: All States Target City : Gurugram Last Update : Sep 16, 2025 7:34 AM Number of Views: 42 | Item Owner : SAN Softwares Sales Team Contact Email: Contact Phone: +91 9999121735 |
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2025-09-16 (0.806 sec)