Swiss Airlines Cancellation Policy (Travel & Tickets - Travel Agents)

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Swiss Airlines Cancellation Policy


Swiss Air's cancellation policy offers flexibility and convenience to its passengers. If you need to cancel your flight, you can do so online or by calling Swiss Air customer service. Cancellation conditions vary depending on the type of ticket you purchased and the associated fare conditions. It is important to read these conditions carefully before booking a flight.
Swiss Air offers options such as free cancellations within 24 hours of booking on certain routes, refundable and non-refundable tickets, and the ability to change your itinerary for a fee. To ensure a smooth and hassle-free cancellation process, you should familiarize yourself with Swiss Air flight cancellation policy (explained on this page) and contact the customer service team if you have any questions or need assistance.

How to cancel a Swiss Air flight?
You can use the Swiss Air website, mobile app or customer helpline to cancel a flight. Simply access your Swissair account and follow the instructions if you want to cancel your flight online.

Swiss flight cancellation online

You can cancel a Swiss Air flight by following the following steps:
• Go to the Swiss Air website or app and look for the “My Reservations” section.
• Use your reservation information to log in.
• To cancel your flight, locate the flight you wish to cancel then click on the “Cancel” button.
• Please follow the instructions provided to confirm your cancellation.
• Please read Swiss Air's cancellation policy carefully and be aware of applicable fees.
• If you can get your money back, simply go to the website or app and request a refund.

Swiss flight cancellation by call

To get started, you need to locate the Swiss Air customer service phone number. To obtain this number, you can consult either the Swiss Air website or your booking confirmation email.
After obtaining the number, contact the Swiss Air customer service team. You will be asked to select your language and then you will be connected with a representative.
Please provide us with details of your flight, including flight number, departure date and booking reference number. The person you speak with will look up your flight details and ask you why you want to cancel.
Please confirm if you would like to cancel your flight. The representative will tell you if you need to pay a fee for cancelling your ticket and what options you have to get your money back.
Once your cancellation has been processed, you will receive an email confirming it. Remember to keep this email so you can refer to it later.

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Last Update : Feb 16, 2024 1:30 AM
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