Creating a Knowledge Base or FAQ section is a strategic investment for any hosting provider or online business. It serves as a 24/7 self-service resource for your customers, reducing support ticket volume while empowering users to find answers independently.
A well-structured knowledge base should be:
Key topics to cover for a hosting knowledge base include:
Maintain your knowledge base by regularly reviewing and updating articles based on new services, common support queries, and user feedback. An up-to-date knowledge base builds trust, improves customer satisfaction, and establishes your brand as an authoritative and helpful resource.
Find the ideal hosting solution tailored to your requirements. Our flexible plans feature clear costs, providing essential power without added complexity.
Excellent for a single-page site, a straightforward personal journal, or presenting a compact portfolio on the web.
Ideal for Beginners
1 GB Disk Space
Unlimited Bandwith and Domains
Free Let's Encrypt SSL
SSD NVME disks
24/7 Human Support
Suited for an active weblog, a corporate service portal, or a budding e-commerce venture.
Perfect for Growth
2 GB Disk Space
Unlimited Bandwith and Domains
Free Let's Encrypt SSL
SSD NVME disks
24/7 Human Support
Appropriate for company websites with add-ons, mid-size online shops, or interactive forum sites.
Best for Companies
5 GB Disk Space
Unlimited Bandwith and Domains
Free Let's Encrypt SSL
SSD NVME disks
24/7 Human Support
Tailored for sizable digital storefronts, content-heavy portals, or multi-user publishing systems.
Most Popular Option
10 GB Disk Space
Unlimited Bandwith and Domains
Free Let's Encrypt SSL
SSD NVME disks
24/7 Human Support
Powerful enough for enterprise-level websites, subscription-based services, or handling several web initiatives.
Excellent Value Package
20 GB Disk Space
Unlimited Bandwith and Domains
Free Let's Encrypt SSL
SSD NVME disks
24/7 Human Support
Engineered for demanding web apps, vast digital archives, and sophisticated data-centric platforms.
Maximum Power Plan
50 GB Disk Space
Unlimited Bandwith and Domains
Free Let's Encrypt SSL
SSD NVME disks
24/7 Human Support